ACCESSIBILITY STATEMENT

Last Updated: [27/04/2026]

1. Our Commitment

FlowerSquare UK is committed to ensuring our website is accessible to as many people as possible, regardless of ability or technology.

We aim to provide a website that is easy to use, clear to navigate, and inclusive for all users.

2. Accessibility Standards

We aim to follow best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

While we strive to meet these standards, some areas of the website may not yet be fully accessible.

3. Measures We Take

To improve accessibility, we aim to:

Use clear and simple language
Maintain consistent navigation across pages
Ensure text is readable with sufficient contrast
Provide alternative text for images where appropriate
Make the website usable with keyboard navigation
Ensure compatibility with common screen readers

4. Ongoing Improvements

We are continuously working to improve the accessibility of our website.

This includes:

Regular reviews of website content
Updates to design and structure
Addressing known accessibility issues

5. Limitations

Despite our efforts, some content may not yet fully meet accessibility standards.

This may include:

Older content or images without full alternative text
Third-party content or integrations beyond our control

6. Feedback & Contact

If you experience any difficulty using our website, we want to hear from you.

Please contact us and we will do our best to assist you:

Email: info@flowersquare.com
Phone: 0208 158 4045

7. Alternative Access

If you need information in a different format, such as:

Larger text
Plain text versions
Assistance with placing an order

Please contact us and we will provide support where possible.

8. Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may seek further advice from relevant UK bodies such as the Equality Advisory and Support Service (EASS).